Terms and Conditions

Privacy policy

Privacy information

Who we are

Our website address is: https://sidmouthrestorativetherapy.co.uk.

Proprietor: Rebecca J Parker

Rebecca Parker, founder of R J Parker Sports & Remedial Therapy, is the owner and proprietor of Sidmouth Restorative Therapy, a manual therapy practice operating under her established clinical business. Through this structure, Sidmouth Restorative Therapy forms part of a wider professional service, ensuring all treatments are delivered in line with the standards, experience, and governance of R J Parker Sports & Remedial Therapy.

Postal address: Unit 17, Bay 7, Alexandria Trading Est., Sidmouth, East Devon, EX10 9HL

Email contact: info@sidmouthrestorativetherapy.co.uk

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GDPR

Effective from May 2018 (GDPR)
This Privacy Policy explains what personal information is collected, why it is collected, how it is used, how it is stored, and your rights under the General Data Protection Regulation (GDPR). By engaging with services provided by Sidmouth Restorative Therapy, you acknowledge that you understand and accept the terms of this policy.

1. Therapist details

Name: Rebecca J Parker
Practice: R J Parker Sports & Remedial Therapy
Email: info@sidmouthrestorativetherapy.co.uk

I am a qualified practitioner and a registered member of the following professional bodies:

• Sports Therapy Organisation (STO)
• Association of Reflexologists (AoR)
• Complementary and Natural Healthcare Council (CNHC) – a register accredited by the Professional Standards Authority (PSA)

I adhere to all professional codes of conduct, ethics, confidentiality requirements, and regulatory standards associated with these bodies.

2. Information collected and why

To deliver safe and effective Sports Therapy, Remedial Therapy, Reflexology, and related treatments, certain information may be collected and held.

2.1 Contact information

• Full name
• Email address
• Telephone number
• Address if required for home visits or invoicing
• Emergency contact details

Purpose: appointment management, communication, administration, and client safety.

2.2 Health and medical information (special category data)

Collected at initial consultation and updated as required:

• Medical history and health conditions
• Injury details and history
• Medications and healthcare treatments
• Lifestyle information relevant to treatment
• GP details, optional but recommended

Purpose: safe clinical assessment, treatment planning, risk reduction, rehabilitation, and professional compliance.

2.3 Treatment records

• Dates of treatments
• Techniques used
• Clinical observations
• Treatment outcomes and progress
• Aftercare or exercise recommendations
• Relevant communication notes

Purpose: continuity of care, treatment progression, audit requirements, insurance compliance, and professional standards.

3. Legal basis for processing

Your data is processed under the following lawful bases:

• Legitimate interests: information is held and used to provide safe and personalised treatments in line with professional standards.
• Legal obligations: records may be retained to comply with insurance requirements, professional codes of conduct, record-keeping requirements, and legal guidelines for treating minors.
• Special category data: health information is processed under GDPR Article 9(2)(h) for the provision of healthcare by a professionally regulated practitioner under a duty of confidentiality.

Explicit consent will always be requested before sharing any health information with third parties.

4. How information is used

• Delivering therapy treatments
• Assessing health and injury concerns
• Providing clinical advice and aftercare
• Monitoring progress and rehabilitation
• Managing bookings and communication
• Meeting professional, insurance, and legal obligations

No automated decision-making or profiling is used.